Shipping policy

In general:

      ♥ We currently offer domestic shipping in the US only.

      ♥ Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or lost packages due to incorrect address information. If you notice an error in your shipping address after placing the order, please contact us immediately, and we will try to correct it before the package is shipped.

 

Processing Time

      ♥ All orders are processed within 2-3 business days after the order is placed.

Please note that processing times may be longer during peak seasons (e.g., holidays or sales events). We will notify you of any delays that may affect your order.

 

Shipping Methods

      ♥ Standard Shipping: Estimated delivery within 5-7 business days.

      ♥ Expedited Shipping: Estimated delivery within 2-3 business days.

      ♥ Express Shipping: Estimated delivery within 1-2 business days.

      ♥ Free standard shipping for orders $50 or more.

Please note that shipping times are calculated based on business days (Monday to Friday) and may vary due to factors like weather conditions, public holidays, or other unforeseen circumstances.

In case of:

      ♥ [A lost or stolen package after delivery], please contact the carrier directly with the tracking information provided. In some cases, we may be able to assist in resolving the issue, but unfortunately, we cannot be held responsible for lost or stolen items once they are marked as delivered.

      ♥ [general question], please contact our customer support via ina.illu.ii.24@gmail.com.